Warranty Policy

All refurbished phones and laptops sold by Techafon Store carry a 12-month limited warranty from the date of purchase.

This warranty covers:

• Hardware defects
• Faulty components resulting from refurbishment
• Device malfunction under normal use conditions

If a covered fault occurs, Techafon may:

• Repair the device
• Replace faulty components
• Replace the device with an equivalent refurbished unit
• Provide store credit where repair or replacement is not possible

The warranty does not cover:

• Physical damage (cracked screens, broken ports, dents)
• Liquid or water damage
• Damage caused by drops or accidents
• Devices opened or repaired by unauthorized technicians
• Software issues caused by third-party installations
• Battery wear caused by normal usage

New phones and laptops carry a 12-month warranty, unless otherwise specified by the manufacturer.

Warranty service may be provided by:

• Techafon Store
• The manufacturer or authorized service provider

The warranty covers:

• Manufacturing defects
• Hardware malfunction under normal use

The warranty does not cover:

• Physical damage
• Water or liquid damage
• Unauthorized repairs or modifications
• Software issues not related to the original device

All repairs carried out by Techafon Store carry a 3-month limited warranty on the repaired component.

This warranty covers:

• Faults related to the repaired part or service provided

The warranty does not cover:

• Damage to other unrelated components
• Physical damage after repair
• Liquid damage after repair
• Software issues unrelated to the repair

Accessories and gadgets such as chargers, cables, earphones, adapters, and power banks carry a 7-day limited warranty against manufacturing defects only.

This warranty does not cover:

• Physical damage
• Incorrect usage
• Normal wear and tear
• Damage caused by incompatible devices

Phone and computer parts sold by Techafon Store carry a 7-day limited warranty against manufacturing defects.

Warranty claims will only be accepted if:

• The part has not been physically damaged
• The part has not been improperly installed
• The part has not been modified or tampered with

Parts that are damaged during installation may not qualify for warranty replacement.

The following conditions apply to all warranties:

• Proof of purchase must be provided
• Warranty begins on the date of purchase
• Techafon technicians must inspect all warranty claims
• Warranty does not include data recovery or data loss
• Customers are responsible for backing up their data before repairs

Techafon Store shall not be responsible for:

• Loss of data
• Loss of business or income
• Indirect or consequential damages resulting from device failure